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Frequently Asked Questions
How long does shipping take?
We aim to process your orders within 24-48 hours. International orders typically take 5-10 business days to arrive, while domestic orders are usually delivered within 3-5 business days.
What is your return policy?
We accept returns within 30 days of receipt for any unused Athos or watches. Please contact our customer service team at info.athos@proton.me to initiate a return request and label.
How should I care for my Athos?
To maintain the luster of your pieces, store them in a cool, dry place away from direct sunlight. Avoid wearing them during heavy physical activity to prevent scratches. Clean with a soft cloth regularly.
Are your watches water-resistant?
Our watches are designed with a water-resistant rating of up to 30 meters. This means they are safe for daily use, including light rain and splashes, but should not be worn while swimming or diving.